1. Information We Collect
1.1 Personal Information
We may collect personal information that you provide directly to us, including but not limited to:
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Payment information (processed securely through third-party providers)
1.2 Non-Personal Information
We may automatically collect non-personal information, such as:
- IP address
- Browser type and version
- Device type
- Pages viewed and time spent on the Site
- Referring website URLs
1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your shopping experience and collect data about how you interact with our Site.
2. How We Use Your Information
We use the information we collect for purposes including:
- Processing and fulfilling your orders
- Communicating with you about your orders or inquiries
- Providing personalized product recommendations
- Sending promotional emails and offers (if you’ve opted in)
- Conducting analytics to improve our products and website
- Ensuring the security of transactions and preventing fraud
3. Sharing Your Information
We do not sell your personal information. However, we may share your information in the following ways:
- Service Providers: With third-party partners who assist in payment processing, order fulfillment, website hosting, and marketing.
- Legal Requirements: When required to comply with laws or regulations.
- Business Transfers: In case of a merger, sale, or transfer of assets.
4. Your Privacy Choices
You have the right to:
- Access, update, or delete your personal information by contacting us at [email protected].
- Opt out of receiving marketing emails by clicking the “unsubscribe” link in our emails.
- Adjust your browser settings to refuse cookies, though some features of the Site may not function properly.
5. Data Security
We implement industry-standard security measures to protect your personal information. However, no system is entirely secure, and we cannot guarantee absolute security.
6. Children’s Privacy
Our website is not intended for individuals under the age of 13, and we do not knowingly collect information from children.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
8. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: [email protected]
Phone: +254 715 751168
Address: 197-10100, Nyeri.